Manage bookingBook
Terminal exterior at dusk, London Heathrow

London Heathrow · LHR

London Heathrow Airport Meet & Assist

We're here to make your arrival at Heathrow as smooth and efficient as possible.

The next best thing to traveling private.

Meet & Assist service
Adults
1
Children (under 2)
0
Continue
Prices in GBP per bookingChildren under 2 travel freeBook at least 72 hours aheadApple Pay · Card

Your arrival

Your arrival, in order.

Meet and greet service at London Heathrow
  1. 01

    Meet and Greet at the Jetbridge

    As soon as you exit the aircraft, your personal Altura VIP agent will be waiting for you at the jetbridge. They will be holding a sign with your name on it for easy identification.

  2. 02

    Escorted Through Immigration

    Your agent will escort you through the immigration and passport check lines. They will guide you to the most efficient channel, ensuring a faster process.

  3. 03

    Baggage Claim and Customs

    After clearing immigration, your agent will accompany you to the baggage claim area to retrieve your luggage. Once you have your bags, they will escort you through customs.

  4. 04

    Direct to Your Vehicle

Services & prices

Services at London Heathrow.

Meet and greet service at London HeathrowArrival

Arrival Only

£295 for 2 passengers · +£108 per extra person

• Personalised welcome: Your agent meets you at the aircraft jet bridge holding a sign with your name. • Immigration and passport checks: Escorted through the lines, using priority lanes where available; every passenger still completes the checks. • Baggage reclaim and customs: Escorted through reclaim and customs; add a porter for heavy luggage. • Handover to your driver: Accompanied directly to your vehicle or driver. A vehicle is included only when transport is added to the booking.

Details →Book Arrival Only
Meet and greet service at London HeathrowDeparture

Departure Meet & Assist

£295 for 2 passengers · +£108 per extra person

• Kerbside welcome: Your agent meets you at the kerb and helps with your luggage. • Premium check-in: Escorted to the airline's premium check-in line. • Security and passport checks: Escorted through, using priority lanes where available; all screening requirements still apply. • VIP departure lounge: Drinks and snacks while you wait for boarding, subject to capacity and third-party availability. • Escort to your gate: Your agent returns to escort you to the gate.

Details →Book Departure Meet & Assist
Meet and greet service at London HeathrowConnection

VIP Meet & Greet — Connection (Same Day Transit)

£570 for 2 passengers · +£108 per extra person

• Welcome at the jet bridge: Your agent meets you at the aircraft with a personalised name sign. • Transfer formalities: Escorted through immigration and passport checks, and through baggage reclaim, customs and premium check-in if your bags are not through-checked. • Terminal route: Guided along the correct route, including connections across different terminals; up to 2 hours between flights included. • Departure lounge: Drinks and snacks after security, subject to capacity and third-party availability. • Escort to the gate: Taken to the gate for priority boarding.

Details →Book VIP Meet & Greet — Connection (Same Day Transit)

Children under 2 travel free

About Altura VIP

Who we are

Altura VIP arranges airport meet and assist. We coordinate your service with the local airport team.

About us
Meet and greet service at London Heathrow

Your departure

Leave London on schedule.

Book departure · £295 for 2 passengers · +£108 per extra person

Inside the terminal

The terminal, handled.

Aircraft at the gate, London Heathrow
Meet and assist agent with travellers at Heathrow
Meet and greet service at London Heathrow
Meet and greet service at London Heathrow
Meet and greet service at London Heathrow

Questions

Good to know before you fly.

Already booked? Change names, flights or dates yourself, any time.

Manage my booking →Chat with us →
How much is Meet & Assist at London Heathrow?

Arrival: £295 for 2 passengers · +£108 per extra person. Departure: £295 for 2 passengers · +£108 per extra person. Connection: £570 for 2 passengers · +£108 per extra person. Arrival + Departure: £570 for 2 passengers · +£216 per extra person. Children under 2 travel free

Where do we meet you?

As soon as you exit the aircraft, your personal Altura VIP agent will be waiting for you at the jetbridge. They will be holding a sign with your name on it for easy identification.

How far ahead should I book?

Book at least 72 hours ahead.

What is the cancellation policy?

See the cancellation policy.

Who delivers the service?

Your service is delivered by our vetted local team at Heathrow and coordinated end-to-end by Altura VIP.

Terminal exterior at dusk, London Heathrow

London · LHR

Book your service at London Heathrow.

From £295 for 2 passengers · +£108 per extra person · Book at least 72 hours ahead

Book your arrival

+44 2038 850884 bookings@alturavip.com