Both movements, one booking
Arrival + Departure (complete journey) at London Heathrow
A private escort through London Heathrow on both arrival and departure, coordinated end to end by Heathrow VIP.
What's included on arrival
- Personalised welcome — Your agent meets you at the aircraft jet bridge holding a sign with your name.
- Immigration and passport checks — Escorted through the lines, using priority lanes where available; every passenger still completes the checks.
- Baggage reclaim and customs — Escorted through reclaim and customs; add a porter for heavy luggage.
- Handover to your driver — Accompanied directly to your vehicle or driver. A vehicle is included only when transport is added to the booking.
What's included on departure
- Kerbside welcome — Your agent meets you at the kerb and helps with your luggage.
- Premium check-in — Escorted to the airline's premium check-in line.
- Security and passport checks — Escorted through, using priority lanes where available; all screening requirements still apply.
- VIP departure lounge — Drinks and snacks while you wait for boarding, subject to capacity and third-party availability.
- Escort to your gate — Your agent returns to escort you to the gate.
On arrival
With Altura VIP "The Works," you can begin and end your trip with unparalleled ease and comfort.
- 1
Meet and Greet at the Jetbridge
As you exit the aircraft, your personal Altura VIP agent will be waiting for you at the jetbridge, holding a sign with your name on it for easy identification.
- 2
Escorted Through Immigration
Your agent will then escort you through the most efficient immigration and passport control lines, saving you valuable time.
- 3
Baggage Claim and Customs
After clearing immigration, your agent will accompany you to the baggage claim area to retrieve your luggage. They will then guide you through customs.
- 4
Accompanied to Your Vehicle
On departure
With Altura VIP "The Works," you can begin and end your trip with unparalleled ease and comfort.
- 1
Curbside Meet and Greet
Your Altura VIP agent will meet you at the designated curbside area outside the terminal, ready to assist you.
- 2
Premium Check-in
You will be escorted to the airline's premium check-in line, bypassing the general queues.
- 3
Expedited Security and Passport Control
- 4
VIP Departure Lounge Access
<ul><li><strong>Kerbside welcome:</strong> Your agent meets you at the kerb and helps with your luggage.</li><li><strong>Premium check-in:</strong> Escorted to the airline's premium check-in line.</li><li><strong>Security and passport checks:</strong> Escorted through, using priority lanes where available; all screening requirements still apply.</li><li><strong>VIP departure lounge:</strong> Drinks and snacks while you wait for boarding, subject to capacity and third-party availability.</li><li><strong>Escort to your gate:</strong> Your agent returns to escort you to the gate.</li></ul>
Price
What this service can and cannot do
| Capability | Status | Notes |
|---|---|---|
| Arrival | ||
| Meet & assist | Available | |
| Departure | ||
| Meet & assist | Available | |
Book Arrival + Departure (complete journey)
Each price covers up to 2 travellers and is shown before you pay.
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